Our Guarantee: We fully guarantee our products against defects in material and workmanship. If you are not completely satisfied with your purchase please contact us for a replacement within 30 days.
Damaged or Defective Merchandise: We want to be sure that every product leaving our facility meets your standards for quality merchandise. If you feel that a product you purchased was either defective or damaged, please contact customer service at email@example.com and we will assist you in correcting the problem or returning the merchandise.
How to Replace: We want you to be completely satisfied with your purchase. If, however, your dog destroys a toy within 30 days, we will replace it free of charge. Contact us at firstname.lastname@example.org with a proof of purchase and a picture of the damaged toy.
Normal wear and tear or damage incurred by your pet’s play is to be expected, and therefore not covered under our guarantee. We recommend supervised play for all our toys.