I contacted Soda Pup about the open package which was missing one of the nylon candy canes I had ordered. The gentleman on the phone was very courteous and immediately they sent me the missing candy cane and an additional one and there was no additional fee!
My border collies love the candy canes. They are one of the very few chew toys I’ve found that can withstand the aggressive chewing of my fur babies. My 6 year old’s teeth are tartar free.